Aguayo & Associates Inc. (“AA”) is making this Standardized Operating Procedure available to the public. Hard copies of these Standardized Operating Procedures are available upon request at all AA sales office and model home locations.

Standard Operating Procedures For Prospective Homebuyers in Order to Receive Services from AA:

• There is no general requirement to provide photo identification in order to work with AA. However, prior to entry to a AA sales office or model home, customers may be required to present photo identification for security or similar purposes. Also, individual property owners, certain sponsor/developer – clients, managing agents, or certain listing brokers may require identification prior to a showing and AA will communicate this information to customers when such situation arises.

• An exclusive buyer representation agreement is not required.

• A pre-approval for a mortgage loan is not required to work with AA, per se, however, individual property owners, certain sponsors/developer-clients or certain listing brokers may require one—and if so, AA will communicate such fact to buyers when such a situation arises.